Q.The app is not working/ stopped working/ shut down.
- Please check your device have enough storage left.
- Make sure your app is the latest version.
- Restart your app.
- Restart your device.
- Reinstall your app.（※）
※If you reinstall the app and log in, go to the web service first and select "Change the Device→Model Change Only". Then remove the SKIYAKI ID from the device.
After removed SKIYAKI ID from the device with the process above, you can log into the account again.